TinyJoy Support

We want TinyJoy to feel gentle for kids and straightforward for grown-ups. If something is not working as expected, we are happy to help.

Contact us

Email brandon.had.one.job@gmail.com with a short description of the problem, the device model, and the version of iOS or iPadOS you are using. Please do not include private information about a child.

Common questions

How do I manage TinyJoy Plus?

Open TinyJoy's Grown-up Zone to view Plus features or restore a purchase. To change or cancel a subscription, open Settings → Apple Account → Subscriptions on the device.

Why can I add only one task?

TinyJoy's free experience includes one active task. TinyJoy Plus unlocks additional tasks, with a grown-up-selected limit.

How do I change task limits or rewards?

Open More, enter the Grown-up Zone, and use the protected task and reward settings.

Where is TinyJoy data stored?

TinyJoy stores the name, tasks, progress, rewards, and pet choices on the device. When iCloud is available, that information may sync privately through the family's Apple iCloud account. TinyJoy does not use a separate account system.

Are Pet Selfies uploaded?

No. Pet Selfies are composed on the device. A photo leaves the device only when you choose an iOS sharing option.

How do I reset the app?

Open the PIN-protected Grown-up Zone. You can clear tasks or erase all TinyJoy progress there.